Frequently Asked Questions

Free worldwide shipping on orders of 150+ EUR. For more info check our Delivery and Shipping page. 

The Netherlands & Belgium 6 EUR
Europe 8 EUR
Asia 16 EUR
United States  18 EUR
Australia 20 EUR
Rest of World 26 EUR

International Shipping 

We ship international. All our products are distributed from Amsterdam, The Netherlands. For countries outside the EU additional import charges may apply, please inform yourself on your the import laws of your country. Usually there is no import fee for orders below 150 EUR. We try to avoid or minimize any additional fees. For more info take a look at our Delivery and Shipping page. 

Payment methods

CC We support all major credit cards like Visa, Mastercard, American Express, Discover, JCB and more. Transactions have 0% instalment. 
 PayPal You can use your PayPal Account or all major credit cards like Visa and MasterCard by using PayPal Express as your checkout method. You are not required to make an account with PayPal. 
Bank Deposit / Wire Transfer Free within Europe (SEPA), for outside of Europe please select Our Costs (OUR). You will be given transfer details in your order confirmation. Please deposit within 24 hours after purchase. 

Returning

Please contact us within 14 days after receipt. You will receive instructions on how to return your order. You can find more info on our Return and Exchanges policy. 

Exchanging

In case the product is in stock, you can exchange with any other stocked product on the site. In case there is a difference in price, the money will be either added or refunded. Please read more about exchanges on our Return and Exchanges page. 

Money back

After we received your returned order, we will refund you automatically on your selected payment method or by choice. For more info check our Return and Exchanges page. 

Sales items

You will find the sales collection in the left bottom sidebar. If you have a discount code, you can use it during checkout. The following brands are not eligible for discount codes: A Bathing Ape, Cav Empt, Palace and Supreme.